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	<title>Hovering Over The Back Button &#187; Chris Brogan</title>
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	<link>http://www.iantruscott.me</link>
	<description>Hi, a few thoughts about our industry, content management, social media and engaging over the web…</description>
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		<title>Inside the Google Walled Garden</title>
		<link>http://www.iantruscott.me/inside-the-google-walled-garden#utm_source=feed&amp;utm_medium=feed&amp;utm_campaign=feed</link>
		<comments>http://www.iantruscott.me/inside-the-google-walled-garden#comments</comments>
		<pubDate>Fri, 16 Oct 2009 11:40:19 +0000</pubDate>
		<dc:creator>ian</dc:creator>
				<category><![CDATA[Observations]]></category>
		<category><![CDATA[anti-web]]></category>
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		<category><![CDATA[collaboration tool]]></category>
		<category><![CDATA[Connie Benson]]></category>
		<category><![CDATA[Content Management]]></category>
		<category><![CDATA[Facebook;]]></category>
		<category><![CDATA[Google Search Appliance Connector]]></category>
		<category><![CDATA[Google;]]></category>
		<category><![CDATA[Jeremiah Owyang;]]></category>
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		<guid isPermaLink="false">http://www.persuasivecontent.com/531</guid>
		<description><![CDATA[I admit I am a big Google advocate, I have spent a fair amount of time at their cool European HQ In London, at partner events and I even coded the first shipped iteration of our Google Search Appliance Connector (thankfully now looked after by proper developers!). Also, I admit I&#8217;ve only spent a few [...]]]></description>
			<content:encoded><![CDATA[<p>I admit I am a big Google advocate, I have spent a fair amount of time at their cool European HQ In London, at partner events and I even coded the first shipped iteration of our Google Search Appliance Connector (thankfully now looked after by proper developers!). Also, I admit I&#8217;ve only spent a few hours with Google&#8217;s latest offerings, SideWiki and Wave, but I have the feeling of being in a privileged walled garden, rather than on the crest of a mainstream wave. Why does is it feel like that?</p>
<p><span id="more-531"></span></p>
<div><a id="b4t4" title="Google Sidewiki" href="http://www.google.com/sidewiki/intl/en_GB/index.html" target="_blank">Sidewiki</a> first, I&#8217;ve claimed this blog (our own Connie Benson <a id="ijpu" title="Connie Benson blogs about Sidewiki" href="http://conniebensen.com/2009/10/01/how-to-claim-your-blog-on-google-sidewiki/" target="_blank">blogged about that</a>), but in order to use it, you need to download a browser plug-in (not available for Google Chrome, but I am not exactly in the majority with using Chrome as default browser) and the comments that folks make are then locked away in the Sidewiki, only available to others with the plug-in &#8211; and a Google account.</div>
<div>There is plenty written about the contribution of comments to a blog, I don&#8217;t have the audience (or possibly subject matter) to attract a lot of comments &#8211; but the big blogging guns out there like <a id="gni5" title="Chris Brogans Blog" href="http://www.chrisbrogan.com" target="_blank">Chris Brogan</a> and Social Media commentators like <a id="nymp" title="Jeremiah Owyang Blog" href="http://www.web-strategist.com/blog/" target="_blank">Jeremiah Owyang</a> &#8211; freely admit that the conversation that their blog posts attract is a big part of the value to their readers &#8211; of forming the engaged community around them. This is important and why I choose to blog about these technologies here, community = engagement.</div>
<div>Anyone who has a blog has to give careful consideration to providing the ability to comment, I&#8217;ve gone in a few different directions on this blog &#8211; experimenting with some excellent tools like Disqus &#8211; before finally settling on what comes out of the box with Worpress, unmoderated with a bit of spam filtering. I did this, as it was easy, familiar and open for the reader, providing the fewest barriers to a hoped for conversation.</div>
<div>In order to share the SideWiki contribution to folks without the plug-in, a Google account or are using Chrome I have experimented with the supposed RSS functionality with little success, but even then I wouldn&#8217;t be able to slot this into a comment conversation.</div>
<div>I therefore don&#8217;t yet see how Sidewiki benefits the blogger or the community they are trying to form, it&#8217;s kind of stuck to one side, out of context of the discussion that is being had (who would force their reader to use SideWiki only?) and only open to the few. There is also no capability for the author to be notified if someone does pen a SideWiki entry &#8211; not conducive to a conversation.</div>
<div>Perhaps I am missing the point &#8211; this isn&#8217;t about conversation, but of folks freely adding to the subject at hand. But, it&#8217;s only slightly less anonymous than an anonymous comment as you do need to sign in with something. (An absolutely marvellous example of how being anonymous attracts the brightest and most articulate <a id="sbd4" title="Kas Thomas' blog" href="http://asserttrue.blogspot.com/2009/09/rolicons-new-flavor-of-favicons.html" target="_blank">here</a>). I have also focused on blogging, whereas it&#8217;s an even bigger issue for brands (being variously described around the web as graffiti, an example in this <a id="zqra" title="Google Sidewiki by WTN News" href="http://wistechnology.com/articles/6573/" target="_blank">blog post</a>) &#8211; and another reason why brands need to reach for social media monitoring tools such as <a id="jyp4" style="color: #551a8b;" title="Alterian SM2" href="http://www.techrigy.com/" target="_blank">our own</a>.</div>
<div>Maybe it&#8217;s called &#8220;wiki&#8221; for a reason, but whilst you can report abuse, it doesn&#8217;t seem to have the community authoring features &#8211; the crowd sourced truth. If someone was to write a Sidewiki entry on our <a id="fdn7" title="Alterian Content Management" href="http://www.alterian-content-management.com" target="_blank">product website</a> that said our product only ran on AS400&#8242;s, me or the community couldn&#8217;t correct that &#8211; only add another entry disproving it.</div>
<div>So, I am not quite feeling Sidewiki &#8211; what about Google Wave then?</div>
<div>There <a id="szf6" title="Google Search on &quot;Google Wave&quot;" href="http://www.google.co.uk/search?hl=en&amp;source=hp&amp;q=google+wave&amp;btnG=Google+Search&amp;meta=&amp;aq=f&amp;oq=" target="_blank">is lots and lots being written about Google Wave</a> as the interweb struggles to comprehend it. I don&#8217;t pretend I do and after a couple of hours of playing I have very little to add, but firstly note, I am using Google docs to create this post, not my shiny new Wave account.</div>
<div>The first obvious reason why &#8211; is that I am not collaborating, I am writing this alone &#8211; but secondly there doesn&#8217;t seem to be a publish button &#8211; in fact there is no button for extracting the contents of a wave into a different shareable form, like a document.</div>
<div>CMSWire talk about <a id="ylma" title="CMSWire on Google Wave" href="http://www.cmswire.com/cms/document-management/can-google-wave-change-the-future-of-content-management-005778.php" target="_blank">Google Wave and the future of Content Management</a> &#8211; something two of their authors collaborated on in real time using Wave &#8211; but I am hazarding a guess that some cut and paste lay in that process. In addition noodling through the API documentation it would seem it&#8217;s structured for sharing content between Wave users &#8211; for inserting into a web page a Wave &#8211; not collaboratively generated content.</div>
<div>I am in complete agreement that this is theoretically a great opportunity for content collaboration, helping during that stage that takes place prior to the formal content approval/publishing process. But, it doesn&#8217;t seem that this is what it was built for, it seems to be built as a communication and collaboration tool for Wave users only &#8211; now admittedly that&#8217;s an artificially small community right now and presumably it&#8217;ll open up for all folks with Google accounts (hmm&#8230; what does it mean for paid for apps? An Enterprise version?) &#8211; but that&#8217;s still a walled garden, <a id="l63t" style="color: #551a8b;" title="The Register - Wave is the anti-web" href="http://www.theregister.co.uk/2009/06/08/ozzie_google_wave/" target="_blank">described by Microsoft as the anti-web</a>.</div>
<div>The Waves themselves are not just about content, they are platform for applications and gadgets, it&#8217;s really early for that stuff &#8211; with very little available. I was using it with my colleague <a id="th_x" title="Keith on Twitter" href="http://www.twitter.com/KeithKTsang" target="_blank">Keith Tsang</a> and we were almost using it like Instant Messenger.</div>
<div>So rather than the future of Content Management, maybe this is the future of Social Media platforms, maybe it&#8217;s Facebook, Twitter, LinkedIn and those guys that need to look out. Maybe as a content authors we should think of this as a publishing platform, rather than content publishing collaboration.</div>
<div>None the less, are we looking at a Google account becoming a passport to the Internet?</div>
<div><em>Image of walled garden courtesy of <a title="Walled Garden image on Flickr" href="http://www.flickr.com/photos/hawksanddoves/325231714/" target="_blank">recursion_see_recursion</a>.</em></div>
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		<title>Personal Brand or Not Wanting to Looking Like a Total Cock</title>
		<link>http://www.iantruscott.me/personal-brand-or-not-wanting-to-looking-like-a-total-cock#utm_source=feed&amp;utm_medium=feed&amp;utm_campaign=feed</link>
		<comments>http://www.iantruscott.me/personal-brand-or-not-wanting-to-looking-like-a-total-cock#comments</comments>
		<pubDate>Wed, 22 Jul 2009 17:39:44 +0000</pubDate>
		<dc:creator>ian</dc:creator>
				<category><![CDATA[Observations]]></category>
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		<category><![CDATA[car cool]]></category>
		<category><![CDATA[Chris Brogan]]></category>
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		<category><![CDATA[David Spinks]]></category>
		<category><![CDATA[Forgiveness]]></category>
		<category><![CDATA[Josh Berhoff]]></category>
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		<guid isPermaLink="false">http://www.persuasivecontent.com/?p=418</guid>
		<description><![CDATA[When reading and talking about Social Media I see a lot of conversations about Personal Brand. Discussion about strategies, building and maintaining your &#8216;PB&#8217;, of who you should try to be, who defines your PB (is it you, your audience, your company?), when, in real life, whisper it quietly, the aspiration for most people I [...]]]></description>
			<content:encoded><![CDATA[<p>When reading and talking about Social Media I see a lot of conversations about Personal Brand. Discussion about strategies, building and maintaining your &#8216;PB&#8217;, of who you should try to be, who defines your PB (is it you, your audience, your company?), when, in real life, whisper it quietly, the aspiration for most people I talk to is, &#8220;Not wanting to looking like a total c**k&#8221;.<br />
<span id="more-418"></span></p>
<p>Using that phrase does rather alienate half the population and maybe doesn&#8217;t even translate that well into US English but, forgive me, you know what I mean – it&#8217;s the most basic, fundamental fear of most normal people in most social situations, and social media is the most extreme of social situations.</p>
<p>I thought for a bit that this was a peculiarly English trait, that we are slow to embrace the &#8216;paradigm shifts&#8217; of &#8216;Personal Brand&#8217;, we have a terribly over acute sense of&#8230; well.. being British about the whole thing and &#8220;after you, no.. after you&#8221;, a debilitating cynicism and apologizing for being in the way, but it transpires that my modest US colleagues feel it too.</p>
<p>Take Twitter for example, here you are in 140 characters or less trying to be interesting, whilst negotiating the subtle niceties of &#8216;twittiquette&#8217;. One chap who confidently writes excellent, witty, entertaining blog posts was agonising over whether he should tweet them twice, for the UK and US time zones of his followers – or if double tweeting made him look like &#8220;a douche bag&#8221;. I&#8217;ve met the fella, he doesn&#8217;t seem to be a douche bag.</p>
<p>I&#8217;ve agonised over it in a couple of blogs posts, I’ve tried to figure out <a href="http://www.persuasivecontent.com/the-tweet-effect">who ‘I’ am</a> and <a href="http://www.persuasivecontent.com/the-social-web-be-yourself%e2%80%a6-or-find-someone-who-is">who the &#8216;you&#8217; should b</a>e when representing your companies – heck, I may not even publish this post as the mortal fear of &#8216;cockness&#8217; overcomes me.</p>
<p>But, the fact is, I think you need to be yourself, as Oscar Wilde said:</p>
<blockquote><p>“Be yourself; everyone else is already taken.”</p></blockquote>
<p>Alright so sometimes that needs to be corporate you, but you none the less, the &#8216;you-ness&#8217; is important. (For more on this, Chris Brogan makes a great point in his post <a title="Chris Brogan - Always On" href="http://www.chrisbrogan.com/you-are-always-on/" target="_blank">about being aways &#8216;on</a>&#8216;).</p>
<p>I can&#8217;t believe that anyone can maintain a Personal Brand for long; people are not products. Nestle can reinvent their chocolate and make it tasty with two glasses of milk and make that their thing, their brand. Toyota can make owning a car cool for Californians again with the Prius, by adding a slightly more efficient engine. But surely we are eventually going to come unstuck, by making promises our talent, knowledge, coolness – whatever – can&#8217;t keep?</p>
<p>(Sorry to keep throwing links at you, but there&#8217;s a great discussion on that <a title="David Spinks on Personal Branding" href="http://davidspinks.com/2009/07/14/personal-branding-problem/" target="_blank">here, on David Spinks&#8217; blog</a>)</p>
<p>Surely your personal brand is your aspiration to be good at what you do, but recognising that you aren&#8217;t quite there yet? By trying too hard to be cool, by subtracting the real &#8216;you&#8217; out of your social media persona &#8211; you&#8217;ll really end up looking more of a cock? Or <em>way worse,</em> bland and uninteresting – part of the echo chamber, rather than saying something new.</p>
<p>Lets look at the superstars of this stuff &#8211; take for example Seth Godin &#8211; in <a title="John Bernhoff talks to Seth Godin" href="http://adage.com/digitalnext/article?article_id=137881" target="_blank">this inteview</a> with Josh Berhoff he talks about his secret &#8211; which is to love what you do and write about it. It&#8217;s effortless for him, as he&#8217;s found that magic formula. Seth can write freely and without shame, galvanised by the love and enjoyment of the thing.</p>
<p>Someone once said to me after I came off stage at a conference, &#8220;You looked like you enjoyed that, you didn&#8217;t care if anyone else was watching&#8221;. I took that as a compliment, I do deeply care about the audience, but any nervousness or anxiety was carried away by enthusiasm for the subject and the opportunity to spend half an hour talking about it.</p>
<p>So maybe it&#8217;s time we all just relaxed, admitted that being a bit of cock sometimes is actually part of our personal brand. Yes, maybe I&#8217;ll commit some sort of embarrassing Twitter faux pas, but surely if I admit my mistakes and come over all human &#8211; my little community will forgive me?</p>
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