February 15th, 2011 - 8:35 am in Content Management, Observations

Late last year, I was on a business trip to do a keynote speech Amsterdam. Over dinner the night before I was asked a really interesting question - 'Do you know the Dutch?' Notice the 'the' in the [ read more ]

January 12th, 2011 - 1:44 pm in Content Management, Observations

A couple of things have inspired this post, firstly Quora’s insistence that the answer to every CMS question is Drupal, (actually more correctly the communities answer to every question) and a [ read more ]

December 23rd, 2010 - 3:18 pm in Content Management, Gilbane, Observations, The Engagement Tier

As the holidays approach, my SKY+ hard disk (PVR/Tivo thing) is brimming with movies ready for the onset of quality time with my young family. Perhaps our viewing pleasure as I recuperated from what [ read more ]

December 5th, 2010 - 7:09 pm in Content Management, Gilbane, The Engagement Tier

Recently I've been seeing 'an examination' shall we say of the term Web Engagement Management and the acronym WEM. There is a suggestion that it's a figment of the fervid imaginations of software [ read more ]

November 9th, 2010 - 11:04 pm in Observations

I've just had a great conversation with a new Gilbane client (a really switched on bunch of folks) and one of the guys  used the expression "content vs conversation" when talking about the way [ read more ]