I am pretty fortunate to be engaged with some super customers on their content strategy programs. When we start the process, during the discovery process, I inevitably get asked “How do we compare?”.
Sometimes it’s a loaded question referring to their competitors, but really organizations are looking to see how they rate against an established best practices and to this end I have developed the 9 disciplines of content strategy and a maturity or readiness model that enables organizations to rate themselves across each of these disciplines along a scale of 1 to 5.
#1 – Alignment with business strategy and objectives
#2 – Audience Understanding and Customer Insight
#3 – Measurement
#4 – Content Relevance
#5 – Messaging and editorial framework
#6 – Content Operations
#7 – Common Vocabulary and Metadata
#8 – Channel Distribution
#9 – Governance and Compliance
What do you think? Anything I have missed?
Featured image by Webvila is shared under Creative Commons License.